Hexoskin is seeking a Clinical Applications Specialist to become an integral part of our team!
Hexoskin is the leader & pioneer in non-invasive sensors, software, data science & AI digital health solutions. Founded in 2006 in Montréal, Hexoskin’s mission is to record and organize personal health information and make it accessible and useful.
Hexoskin provides solutions and services directly to customers, researchers, and professionals in Academics & Research Institutions, Pharmaceuticals, Healthcare, Law Enforcement & First Responders, Defence, and Aerospace organizations.
Hexoskin’s headquarters are located in Montreal at 5800 St-Denis St. Our office is close to public transit (Metro Rosemont), a 5-minute walk from the Plateau and Mile-End, and a few steps to a bike path.
We are a fast-growing team that promotes a diverse, talented, and skilled workforce. Hexoskin promotes an inclusive culture, work-life balance, flexible hours schedule, and work-from-home. Women, visible minorities, First Nations and Inuit applicants, people with disabilities, and LGBTQ+ candidates are invited to apply.
ABOUT THE POSITION
The Clinical Applications Specialist is in charge of supporting and educating Hexoskin clients on how to best use Hexoskin products and solutions in different contexts. The chosen candidate will work closely with the Sales & Marketing team and interact with people throughout the company (biomedical, software, hardware, design). Our team is result-oriented and passionate about delivering leading innovative products to a large international community. Our inclusive team is result-oriented and passionate about delivering leading innovative products to a large international community.
RESPONSIBILITIES
- Be an active ambassador of the Hexoskin products and solutions during the full use cycle, from initial contact to project completion and post-implementation support.
- Inform & educate prospective and Hexoskin clients about the best monitoring solutions to fulfill their objectives through supporting documentation and scientific information.
- Develop user guides and documentation to support the user and patient experience.
- Train new clients on best practices and data interpretation.
- Support clients in their technical usage of Hexoskin products and solutions.
- Advise clients on the best technology architecture and data flows to achieve their goals.
- Support clinical studies and special projects.
- Disseminates scientific knowledge through different mediums (webinars, short articles & abstracts, white papers).
- Develop & maintain strong relationships with the Hexoskin community of users, developers, and partners.
- Attend relevant conferences and trade shows (mostly Canada/US).
COMPETENCIES
- Flawless English and French written and spoken communication skills.
- Outstanding interpersonal & presentation skills.
- A Postgraduate degree is required in Life Sciences, Healthcare, Engineering or a relevant field.
- 3-5 years of cumulated experience in a related medical, research or clinical environment (Cardiology, Respiratory, Sleep or Chronic Diseases).
- Experience in healthcare, biopharmaceutical, defense, and academic clients a plus.
- Experience with clinical environments a plus.
- Experience with a CRM a plus.
- Rigorous work ethics & customer focus.
WHAT WE OFFER
- A fast-growing startup recognized as an industry leader in health sensors & AI.
- A rewarding career with growth opportunities.
- Work on health-related projects (health research, clinical research, remote patient monitoring, etc.)
- Many opportunities to innovate and take initiatives.
- You get to work with the latest remote patient monitoring technologies.
- Competitive salary.
- Health benefits.
HOW PERFORMANCE IS MEASURED
Performance is measured by Key Performance Indicators (KPIs), sales revenues, and customer satisfaction.
APPLICATION DEADLINE
Candidates can submit their application by March 31, 2023.